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Date ArticleType
5/15/2019 Member News

Express Employment Professionals Wins ClearlyRated’s 2019 Best of Staffing® Talent Award

Express Employment Professionals announced recently that the company has won ClearlyRated’s (formerly Inavero) 2019 Best of Staffing® Talent Award for providing superior service to job seekers.

ClearlyRated’s Best of Staffing® Talent winners are proven industry leaders in service quality, based entirely on the ratings given to them by the permanent and temporary employees they’ve helped find jobs.

On average, talent of winning agencies are 1.7 times more likely to be completely satisfied with the service provided compared to those placed by non-winning agencies. Award winners make up less than 2 percent of all staffing agencies in the U.S. and Canada that earned the Best of Staffing® Talent Award for service excellence.

Focused on helping connect people with the right jobs to further their career, Express Employment Professionals received a net promoter score (NPS) of 50.9%, significantly higher than the 24% industry average.

“It means a lot to us to win this award again in 2019. Our team understands the importance of providing really high levels of customer service and finding our candidates great places to work.” said franchisee Mike Heffner. “It helps, too, that we have a client base who cares about the employees they hire. It helps make that connection much more rewarding.”

"In today’s historically tight labor market, attracting high-caliber candidates is a mission-critical focus for staffing and recruiting firms,” said ClearlyRated’s CEO Eric Gregg. “Best of Staffing Talent winners have set themselves apart in this competitive talent market by demonstrating their commitment to job seeker satisfaction, investing in a survey and feedback program that brings transparency to the talent experience at their firm.”

Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. With its international headquarters based in Oklahoma City, Express has more than 800 franchises in the U.S., Canada and South Africa.

The Greenwood Express Employment Professionals franchise began operation in 2005 and serves the southern Marion County, Johnson County and Shelby County areas with employees in a variety of fields, including administrative, light industrial, skilled trades, professional and more.

They are currently accepting applications, please call 317-888-5700 or visit 201 S. Emerson Ave. Suite 110, Greenwood, IN, 46143.

About Express Employment Professionals
Express is on a mission to put a million people to work annually. In 2018, the company generated $3.56 billion in sales and employed a record 566,000 people. For more information, visit

About ClearlyRated
ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association’s exclusive service quality partner. Learn more at

About Best of Staffing®
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.